Terms of Service

These Terms of Service ("Terms") govern your access to and use of FishTrack Pro, a product of Doha Prime Ventures ("we", "us", "our"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use FishTrack Pro.

1. Eligibility & accounts

• You must be at least 18 years old and able to enter a binding agreement.
• You are responsible for the accuracy of the information you provide at signup, and for keeping your login credentials confidential.
• Farm owners are responsible for the actions of any staff accounts they create under their farm.

2. The Service

FishTrack Pro provides farm management software for tracking ponds, feeding, mortality, weight, harvests, sales, expenses and inventory, together with optional IoT sensor hardware, AI Assistant guidance, forecasting and credit-profile tools, and a marketplace for connecting with buyers.

3. Subscriptions & billing

• New accounts receive a 14-day free trial. No card is required to start the trial.
• After the trial, continued access to paid features requires an active subscription (Basic, Personal Pro, or Industrial Pro) billed at the rate shown at signup or in-app.
• Subscriptions renew periodically until cancelled. You can cancel any time from your account settings; cancellation takes effect at the end of the current billing period.
• Optional IoT sensor hardware is sold separately as a one-time purchase and is not covered by the software subscription fee.
• Fees are non-refundable except where required by law.

4. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose or to misrepresent your identity or farm data
• Attempt to access another farm's account or data without authorisation
• Reverse-engineer, resell, or interfere with the Service or its security
• Post false, misleading, or infringing content on the Marketplace

5. Your data

You retain ownership of the farm data you enter into FishTrack Pro. By using the Service you grant us a licence to process that data to operate the Service, as described in our Privacy Policy. If you link your farm to a Cooperative or MFI using a join code, you authorise us to share the relevant data with that organisation.

6. Marketplace

Any listings, prices, or contact details you publish on the Marketplace are visible to other users. We are not a party to, and are not responsible for, transactions you make with other users through the Marketplace.

7. IoT hardware

Sensor hardware purchased through FishTrack Pro is provided as described at time of sale. Sensor readings depend on correct installation, maintenance (e.g. membrane/electrolyte replacement where applicable), and connectivity, and may be delayed or unavailable due to network or power conditions outside our control.

8. Termination

You may delete your account at any time from My Profile → Delete Account. We may suspend or terminate accounts that violate these Terms, engage in fraud, or where required by law.

9. Disclaimers & limitation of liability

The Service is provided "as is." To the maximum extent permitted by law, Doha Prime Ventures is not liable for indirect, incidental, or consequential losses, including loss of stock, income, or data, arising from your use of the Service. Nothing in these Terms limits liability that cannot be limited under Nigerian law.

10. Governing law

These Terms are governed by the laws of the Federal Republic of Nigeria.

11. Changes to these Terms

We may update these Terms from time to time. Continued use of FishTrack Pro after an update means you accept the revised Terms.

12. Contact

business@dohaprimeventure.com