Privacy Policy

Last updated: September 2, 2026

Doha Prime Ventures ("we", "us", "our") operates FishTrack Pro, a farm management platform for Nigerian catfish farmers, available as a web application and (where noted) a mobile app ("the Service"). This Privacy Policy explains what personal data we collect, why we collect it, how it is used and protected, and the rights you have over it.

We process personal data in line with the Nigeria Data Protection Act, 2023 (NDPA) and the guidance of the Nigeria Data Protection Commission (NDPC). By creating an account, you confirm you have read and understood this Policy.

1. Who we are

Data Controller: Doha Prime Ventures, trading as FishTrack Pro.
Registered address: NO 14, UCHENDU STREET, BY VATICAN SUITES, DEIDEI, ABUJA AMAC, FCT, NIGERIA
Privacy contact: business@dohaprimeventure.com

2. Information we collect

2.1 Information you give us directly

Category	Examples
Account & identity	Full name, email address, phone number, password
Farm details	Farm name, farm location, currency, subscription plan
Farm operations	Pond records, batches, daily feeding/mortality logs, weight tracking, harvest records
Business & financial	Sales, expenses, inventory, revenue figures you record — used to generate your Credit Profile and Forecast tools
Staff accounts	If you add staff, their name and phone number (added by you, the farm owner)
Cooperative / MFI linking	If you choose to link your farm to a cooperative or lender using a join code, relevant farm and repayment-relevant data is shared with that organisation — only after you actively link
Support & AI Assistant	Messages you send to the in-app AI Assistant or to us for support
Marketplace listings	Any listing details you choose to publish (visible to other users)

2.2 Information collected automatically

Device and usage data: browser/app type, general usage patterns, crash and error logs
IoT sensor data (if you use FishTrack Pro hardware): dissolved oxygen, pH, temperature and turbidity readings, device ID, and the pond it is linked to
Approximate location, only where you provide a farm location or a device reports one

We do not knowingly collect card or bank account numbers. Subscription payments are handled by our payment processor (Paystack), which has its own privacy policy governing payment data.

3. Why we process your data

To create and operate your account and provide the Service
To let you record and track pond, feeding, mortality, harvest and sales data
To generate analytics, forecasts and your Credit Profile from data you enter
To connect your IoT sensor readings to your ponds and alert you to risk conditions
To process subscription billing
To share relevant data with a Cooperative/MFI you explicitly link your account to
To respond to support requests and AI Assistant queries
To send you service notifications (e.g. harvest-ready alerts, sensor alerts, trial reminders)
To improve, secure and maintain the Service

Our legal bases are: your consent (given at signup and when linking a Cooperative/MFI), performance of the contract between us when you use the Service, and our legitimate interest in operating and securing FishTrack Pro.

4. Who we share data with

Service providers that host and run the Service on our behalf (e.g. Google Firebase/Google Cloud for hosting, authentication and database storage)
Payment processor, for subscription billing only
Cooperatives or MFIs, only for farms you actively choose to link, and only with the data relevant to that relationship
Other users, limited to information you choose to publish on the Marketplace
Law enforcement or regulators, where required by law

We do not sell your personal data.

5. International data transfers

Some of our service providers (such as Google Firebase) may process and store data on servers located outside Nigeria. Where this happens, we require appropriate safeguards consistent with the NDPA.

6. Data retention

We keep your account and farm data for as long as your account is active, and for a reasonable period afterward to meet legal, accounting, or dispute-resolution needs. You can request deletion at any time — see Section 8.

7. Security

We use industry-standard safeguards, including encrypted connections (HTTPS) and access-controlled cloud databases with security rules restricting each farm's data to its own account. No system is 100% secure, and we encourage you to use a strong, unique password.

8. Your rights

Under the NDPA, you have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete data (via your in-app Profile page)
Delete your account and associated data — available directly in the app under My Profile → Delete Account, or by emailing us at business@dohaprimeventure.com
Object to or restrict certain processing
Request a copy of your data in a portable format
Withdraw consent (e.g. unlink a Cooperative/MFI) at any time
Lodge a complaint with the Nigeria Data Protection Commission (NDPC)

9. Children's privacy

FishTrack Pro is intended for farm owners and staff aged 18 and over. We do not knowingly collect data from children.

10. Cookies & local storage

The Service uses local/session storage and a service worker to keep the app fast and usable offline. We do not use third-party advertising cookies.

11. Changes to this Policy

We may update this Policy as the Service evolves. Material changes will be notified in-app or by email. Continued use of FishTrack Pro after an update means you accept the revised Policy.

12. Contact us

Questions about this Policy or your data: business@dohaprimeventure.com